Verizon Authorized Retailer – GoWireless at 1049 Cochrane Road #170, Morgan Hill, California.

Went there yesterday to upgrade my son's broken iPhone 5. Before coming I spoke to Verizon over the phone and looked on their website to research pricing and options.

This store is NOT an official Verizon store, it is a retailer. There was only ONE employee helping someone so I had to wait a while to be helped. Fine, not a big deal.

When I finally got help, the price they were quoting me for my son's upgrade was $100.00 more than what Verizon had advertized.

I asked about the discrepancy and the person working there made a few phone calls to "look" into it. He still said his pricing was accurate.

I left and went to an actual Verizon store on Blossom Hill. They had around 10 employees working, were way more professional, and had accurate pricing ($100 less than other store).

Had I not done my research ahead of time I would have been ripped off. What a scam. I can't believe Verizon lets these snakes get away with stuff like this.

Minus 10 stars. Avoid at all costs.